When you're under a sink, on a roof, or running a crew — you can't answer every call. Elvyna does. It captures the lead, runs a quick intake, and texts you a brief before the customer even thinks about calling someone else.
The Problem
You're not missing calls because you don't care. You're missing calls because you're doing the actual work. That's exactly the problem no one has solved for trades. Generic answering services are built for offices. Voicemail was built in 1979. Hiring a receptionist costs $3,500–$5,000 a month and they still go home at 5pm.
The customer called once. If no one answers, 80% of them are gone. They're not leaving a message. They're dialing the next contractor on Google.
How It Works
Is This For You?
The Comparison
| Elvyna AI Receptionist | Voicemail | |
|---|---|---|
| Answers the call | Yes — live AI voice | No — plays a recording |
| Caller stays on the line | Yes — two-way conversation | ~20% — 80% hang up |
| Captures lead details | Name, issue, urgency, address, callback time | Whatever the caller volunteers (if they leave a message) |
| Notifies you immediately | SMS brief within seconds | You check when you remember |
| After-hours | Full coverage, answers immediately | Sits in a queue until Monday |
| Customer experience | Professional, your business name, real conversation | "Leave a message after the beep" — from 1997 |
| Monthly cost | From $150/mo | Free, but costs ~$144K/yr in missed jobs |
The Cost Comparison
A full-time receptionist runs $3,500–$5,000/month in Ontario. That's $42,000–$60,000 per year, benefits not included. They work 9–5. They call in sick. They quit. And they still can't be in two places at once when the phone rings while they're dealing with another customer.
Common Questions
It sounds like a professional front desk — not a robotic IVR, not a press-1-for-sales phone tree. We use voice AI that speaks naturally, pauses realistically, and handles interruptions. Most callers don't know it's AI. The quickest way to answer this is a live demo — 60 seconds and you'll hear it yourself.
Elvyna is configured to handle exactly the questions your customers ask most. For anything outside that — unusual pricing questions, specific technical issues — it captures the query and tells the customer that the owner will follow up directly. Nothing slips through. You get the context and the callback number.
Yes — 24/7, including after-hours, weekends, and holidays. After-hours is actually where Elvyna earns its keep. That 10pm emergency HVAC call, the Saturday morning plumbing disaster — those leads don't wait until Monday. Elvyna handles them as they come in and gets you the brief immediately.
Elvyna is built and tested for electricians, HVAC companies, plumbers, roofers, and general contractors. The intake questions, the terminology, the urgency signals — they're all calibrated for trades-specific calls. If you're in a trade not on this list, reach out — we've likely already considered it.
Most builds are complete within 5–7 business days from kickoff. We handle the entire configuration — voice build, intake script, CRM connection, call routing. You're not touching a dashboard or writing scripts. When it's ready, you get a walkthrough call and then it goes live on your real number.
No. You need a phone number (your existing business number works) and a willingness to receive SMS briefs. That's it. We configure everything on our end. The only thing you'll "set up" is the 30-minute kickoff call where you tell us how your business works.
More questions? See the full FAQ or email us directly.