You're mid-panel, running conduit, or troubleshooting a fault. Your phone rings. You can't answer. That lead just called the next electrician on Google. Elvyna catches the call, runs a trades-specific intake, and texts you a brief before the job goes cold.
The Problem
Electricians don't miss calls because they don't care. They miss calls because they're doing the actual work — hands in a panel, up in a crawl space, coordinating a three-phase install. The moment you're unavailable is the moment a potential customer decides to try the next number.
Voicemail doesn't help. Eighty percent of callers don't leave messages. And by the time you check the ones who did, they've already booked someone who picked up.
How It Works
Is This For You?
The Numbers
A full-time receptionist costs $3,500–$5,000/month in Ontario. That's $42,000–$60,000 per year, before benefits. They work 9–5. They miss your emergency calls. And they still can't be in two places at once. Voicemail is free — and costs you $144,000 a year in missed jobs.
Common Questions
Yes. Elvyna's intake for electrical businesses is configured around the actual language customers use when they call an electrician — breaker trips, flickering lights, panel upgrades, new circuit installs, "no power in the kitchen," and so on. It knows what questions to ask based on what the customer describes. The script isn't generic; it's built for electrical calls.
Emergency calls are flagged differently. Elvyna captures the nature of the fault, asks about immediate safety concerns (sparks, smell, tripped breakers that won't reset), and marks the brief as urgent. You get an immediate SMS. If you're configured for after-hours, Elvyna answers those calls first before trying to ring you — so no emergency sits in voicemail while you sleep.
Yes. Your existing business number stays as-is. We set up call forwarding so that when a call goes unanswered after a set number of rings, it routes to Elvyna. Customers dial your number — they just don't hit voicemail anymore. Nothing changes on their end.
Something like: "New call — Sarah M., 613-555-0192. Kitchen has no power, breaker keeps tripping. Address: 14 Elm St, Kingston. Urgency: High. Best callback: anytime today." Short, clean, everything you need to call back with context. You're not starting the conversation cold.
Most electrical contractor builds are complete within 5–7 business days from kickoff. We handle the entire configuration — intake script, call routing, CRM connection, SMS brief format. Your only involvement is a 30-minute kickoff call where you tell us how your business works. After that, it goes live on your number.
That's one of the highest-value use cases. Electrical emergencies happen at 11pm and on weekends. Elvyna can be configured to answer those calls immediately (before ringing you) after business hours, capture the full situation, and send you an alert. You decide if it's worth a call-out. Either way, the lead is captured and the customer knows someone has their situation handled.
More questions? See the full FAQ or email us directly.