Contractors
Elvyna/Trades/Contractors

The AI Receptionist
Built for
Contractors

You're on a job. A homeowner calls for a quote on a bathroom renovation. You can't answer. They call the next contractor on Google and book a site visit for Thursday. Elvyna captures their project scope, timeline, and contact info while they're still on the line — so you call back qualified, not cold.

Book a Free Call How It Works
80%
of callers hang up without leaving a voicemail. That renovation quote request goes to the contractor who picked up first.
Industry research — call abandonment rates
10×
lower contact rate if you call back after 1 hour vs. within the first minute. Most homeowners book the first site visit within a day.
MIT / InsideSales.com — Lead Response Management Study
$144K
estimated annual revenue lost for a 4-person contracting crew missing just 6 calls per week at $500 average job value.
Elvyna internal estimate — trades industry averages

The Problem

YOU'RE ALWAYS ON A JOB.
LEADS DON'T WAIT.
VOICEMAIL DOESN'T QUALIFY ANYONE.

Home service contracting is a trust-first business. Homeowners shop based on who responds fastest and sounds most professional. If you don't answer, they don't leave a message — they call the next name on the list, book a site visit, and you never knew they called.

Even if they do leave a voicemail, you call back to a homeowner who has moved on, can't remember the details they asked about, or already scheduled someone else. Elvyna captures the scope in the moment, when they're still ready to engage.

How It Works

EVERY CALL CAPTURED.
EVERY LEAD QUALIFIED.
BEFORE THEY CALL THE NEXT GUY.

Step 01
01
Your Number Rings First
Every call hits your number first. If you or your team picks up, it's a normal call. Elvyna only steps in when a call goes unanswered — which is most of the time when you're actively on a job, exactly when leads are calling to book site visits.
Step 02
02
Elvyna Answers Professionally
The homeowner hears a professional greeting with your business name. Not a recording. A conversation that keeps them on the line and gathers what they need — which builds confidence that they reached a real business worth booking.
Step 03
03
Project Scope Captured
What's the project? Is it renovation, repair, or new build? Approximate timeline? Are they getting multiple quotes? Any urgency? Address? Elvyna walks through the intake that matters for contracting leads — so you know exactly what you're calling back about.
Step 04
04
You Get the Brief Immediately
SMS arrives before the call ends: project type, scope summary, timeline, urgency, address, and contact info. You call back knowing exactly what you're walking into. No "what was that about again?" conversation. No fumbling for context. Just qualified follow-up.
🏠
Evenings & Weekend Coverage
Weekend renovation calls. Elvyna gets the scope while you're off the clock.
Homeowners research and call about renovation projects on evenings and weekends — that's when they have time. If your phone goes to voicemail on a Saturday afternoon, that bathroom reno inquiry either waits until Monday (and books someone else) or disappears entirely. Elvyna captures the project scope, preferred callback window, and contact info so you start Monday with a qualified lead list, not silence.

Is This For You?

BUILT FOR RESIDENTIAL
SERVICE CONTRACTORS. NOT BID FIRMS.

✓ Best fit
  • Residential home service contractors (1–20 employees)
  • Light commercial service contractors taking inbound quote requests
  • Owner-operators who are physically on jobs during call hours
  • Contractors handling renovations, repairs, carpentry, general home services
  • Businesses where most leads come from Google, referrals, and word-of-mouth calls
  • Contractors who've lost renovation jobs to whoever answered faster
✕ Not the right fit
  • Large general contractors running formal procurement and RFP processes
  • Firms primarily winning work through competitive bidding and tenders
  • Industrial or large-scale commercial construction companies
  • Operations with existing 24/7 live answering or dispatch already set up

The Numbers

WHAT EVERY UNANSWERED
QUOTE CALL COSTS YOU

A kitchen reno. A deck build. A bathroom gut. These are $5,000–$50,000+ jobs, and the homeowner calls 2–3 contractors before booking. If you don't answer, you're not in the running. You don't know what you're missing because there's no record it ever happened. Elvyna changes that.

→ Elvyna Starter
$150/mo
+ one-time $800 setup
  • 24/7 including evenings, weekends, and holiday call surges
  • Project scope intake: type, timeline, urgency, budget range
  • Instant SMS brief after every missed call
  • Missed-call text-back within 10 seconds if they hang up
  • No hiring, no training, no sick days or turnover
Hiring a Receptionist
$3,500–5K/mo
$42,000–60,000/yr + benefits
  • Works 9–5 — your weekend renovation calls still go to voicemail
  • No contracting knowledge — can't ask the right intake questions
  • 3–4 week hiring cycle; 18-month average tenure before retraining
  • Overhead doesn't scale down in slower months
  • One person, one call at a time — no surge handling
Voicemail (status quo)
$0/mo
Free upfront. Expensive over time.
  • 80% of renovation callers hang up without leaving a message
  • ~$144K/yr in estimated missed revenue (4-person crew)
  • No scope captured — you call back to a cold conversation
  • No urgency signal — you can't prioritize who to call first
  • Homeowner books the contractor who answered their call

Common Questions

CONTRACTORS ASK
US THIS STUFF

Can it handle different types of contracting work (renovations, repairs, new builds)?

Yes. Elvyna's intake is configured around what you actually do. Whether the call is about a kitchen renovation, an urgent repair, a deck addition, or a full home reno, the intake captures the project type and scopes the conversation accordingly. You describe your service mix during setup and the script is built around it.

Does it qualify leads or just take messages?

It qualifies leads. Elvyna asks for project type, approximate scope, timeline expectations, whether they're getting multiple quotes, any urgency drivers, and the address and contact info. When you call back, you know what the job is, how serious they are, and what they're working with — not just a name and number.

What if someone calls about a small repair versus a large renovation?

Both get captured with context. Small repair: type of repair, urgency, address, contact. Large renovation: scope, timeline, whether drawings exist, when they want to start, contact info. The brief you receive tells you immediately whether this is a 2-hour repair or a 3-month project — so you can prioritize your callbacks accordingly.

What does a contractor SMS brief look like?

Something like: "Quote request — Sandra M., 613-555-0142. Bathroom renovation, main floor, ~200sqft. Timeline: wants to start by July. Getting 2-3 quotes. Address: 14 Cedar St, Kingston. Available evenings or weekends." You call back knowing it's a real renovation inquiry, with a real timeline, from someone actively booking. Not a blank callback.

Can I use my existing business phone number?

Yes. Your current number stays exactly as-is. We configure call forwarding so unanswered calls route to Elvyna instead of voicemail. Customers dial your number. The difference is they get a professional conversation instead of a recording — and you get a qualified brief instead of a missed call notification.

How long does setup take?

Most builds go live within 5–7 business days from kickoff. We handle everything — call routing, intake script, CRM connection, brief format. Your input is a 30-minute kickoff call where you describe your services, typical project types, and how you want leads organized. After that, you get a walkthrough and it goes live on your number.

More questions? See the full FAQ or email us directly.

Get Started

STOP LOSING RENOVATION JOBS
TO WHOEVER ANSWERED THE CALL.

Book a Free 20-Min Call See Pricing

Or reach out: hello@elvyna.co